24 Hour Answering Service, Inbound Call Center & Virtual Receptionist Services
Professional and Knowledgable Team Answering Your Calls 24/7
- Outsource Your Business Tasks and Processes
- 100% US-Based, All Agents On-Site
- Ability to Integrate With Your Software
Year's of Experience
Calls Managed Per Month
Uninterrupted Service to Clients
How our solutions assist organizations?
Today we helped save a life, scheduled 65 appointments, provided numerous callers the information they needed, notified 5,000 families of an approaching storm, provided troubleshooting concerning an internet connection, registered 22 students for class, issued RMA's to consumers returning products, strengthened a community health awareness program...
and that was before our first coffee break.
Specializing in providing seamless communication from small and multi-location organizations.
Superior Call ManagementWhether you need a voice after-hours or when call volume spikes, we got you covered. Choose the level or service that’s best suited for your business.
An easy and affordable contact center services.Our team of agents are passionate about delivering great customer service. We see each call is an opportunity to turn clients into raving fans.
Custom PlansOur contact center services are 100% customizable to meet your needs.
Easy BillingOnly pay for live agent talk time. No hidden or unexpected charges.
No ContractsWe build long term relationships without the need for contracts.
Scalable SolutionsUnsure of your call volume? Our services scales on demand.
Follow Your ProcessesOur technology and team adapt to your business processes.
More than MessagesLive customer service reps can answer your phone calls and so much more.
First impressions are everything. By teaming with Unicom, you are gaining a team of experienced agents trained to provide special attention to your callers.
For 30+ years we have been helping organizations across a variety of industries.
Our agents receive special industry training so they are handling each inbounce phone call professionally while following your processes.
Services (HVAC, Plumbing, etc.)
Healthcare & Social Care
Financial & Insurance
Law Firms & Lawyers
Customers' FeedbackSee what customers are saying.
4 Reasons to Choose Unicom's 24 7 call center and answering services
- Open 24 hours a day 7 days a week 365 days
- Only Pay for Live Agent Talk Time
- We integrate and work within your software
- All of Our Agents are On-Site
Frequently Asked QuestionsHave questions about our services? Here are answers to the most asked questions regarding our services.
Need immediate assistance? Contact Us Today at 888-636-1222.
- They are physically detached from the organization (impaired real-time management oversight)
- Minimal contact with co-workers (company values, culture and team unity unsustainable)
- Possibility of unauthorized people in the room viewing your sensitive information or listening (security concern)
- Background noise tv, dogs barking, children crying, cell phones ringing, etc. (interruptions/distractions)
- Appointment desk
- Order taking
- Customer service and support
- and More.
Delivering Uninterrupted Service Since 1990
Our success over the last 28 years comes from our desire to get to know our clients and their businesses.
We are proud that our average customer has been with us over 5 years or more. When your customers expect a live answer, we are available to them 24/7/365.