Live Answering Service, Inbound Call Center, & Virtual Receptionist

Professional and Knowledgable Team Answering Your Calls 24/7

  • Outsource Your Business Tasks and Processes
  • 100% US Call Center, All Agents On-Site
  • Ability to Integrate With Your Software

How our call center solutions assist organizations?

Today we helped save a life, scheduled 65 appointments, provided numerous callers the information they needed, notified 5,000 families of an approaching storm, provided troubleshooting concerning an internet connection, registered 22 students for class, issued RMA's to consumers returning products, strengthened a community health awareness program...

and that was before our first coffee break.

Specializing in providing seamless communication from small and multi-location organizations.

An easy and affordable contact center services.

Our team of agents are passionate about delivering great customer service. We see each call is an opportunity to turn clients into raving fans.

Telephone Answering Service in Chicago, Illinois Since 1990

Our success over the last 28 years comes from our desire to get to know our clients and their businesses.

We are proud that our average customer has been with us over 5 years or more. When your customers expect a live answer, we are available to them 24/7/365.


Unicom Experience

We have had the pleasure to work with clients across a wide array of industries— providing 24 hour answering service for small businesses to large corporations.
business answering service


Never miss a call again. Our live agents can help your business by providing a friendly and helpful voice.
property management answering service

Property Management

Provide professional support for your staff and tenants around the clock, 365 days a year.
emergency answering service


Don't let weather or an untimely event keep you from connecting you with your customers and employees.
help desk answering service

Help Desk

Start or grow your help desk easily and seamlessly to deliver professional product and service support.
lawyer answering service


Whether you're an attorney practicing alone or part of a large law firm, live agents are ready to support your firm.
hipaa compliant medical answering service


HIPAA Compliant Answering Service with Live agents who are trained to manage your patient calls.

Customers' Feedback

See what customers are saying.

Premier Illinois Call Center

Whether you need a voice after-hours or when call volume spikes, we got you covered. Choose the level or service that’s best suited for your business.

Call Filtering

Certain calls taken up precious bandwidth? We make it easy for you to get the calls that matter the most.

After Hours Support

Missing important calls when you go home? Live answering service agents manage all your calls when you leave.

Call Overflow Managing

Never miss another call - ever. Our live agents are ready to support your team when call volume spikes.

24-hour Support

Rest assured that your clients’ calls are in good hands, around the clock, with our customer service team.

Get Started Today

Unicom gives you a great contact center service team for your business to shine.