24-hour Answering Service - Call Center in Chicago, IL

Freedom. Flexibility. Fraction of the Cost.

  • Over 25 Years of Experience
  • All Agents Are Centrally Located
  • No Contracts. Pay Only for Live Agent Talk-Time
  • A+ rating with BBB

What makes Unicom Different

Increase customer satisfaction with our 24-hour call answering services. When your customers call, they reach a live person. Scalable and cost-effective.Easy to get started. No Contracts Required.

what makes Unicom's illinois call center different

Guaranteed Quality

Unicom is a centrally managed 24-hour answering service in the greater Chicago area. Agents are continuously trained and supervised to ensure the highest possible standards.

Transparent Billing

Pay for live agent talk-time. Typically, call centers will tack on costs to your account. Unicom charges for the time our agents speak live with your callers.

No Contract Obligations

You are free to leave Unicom at any time. Our primary goal is deliver a level of service that builds a long-term relationship.

Direct Management Support

You will have a direct line with management for any updates, concerns or procedural changes.

100% Custom Solutions

Tell us your procedures - we will implement the protocols necessary to execute them mistake-free. Our systems are flexible and our staff skilled to execute complicated tasks.


Unsure of your call volume? Have high and low seasons? Our services easily scale to your business needs.

ONLY 3 STEPS TO 24/7/365

Provide Business Details

Recieve Custom Plan

Create Account

Start having your calls managed 24/7 including holidays. It is easy to get started. With a little information we can have you up and running quickly.

Industry Experience

We have had the pleasure to work with clients across a wide array of industries— providing 24 hour answering service for small businesses to large corporations.

24-hour Answering Service Since 1990

Our success over the last 25 years comes from our desire to get to know our clients and their businesses.

We are proud that our average customer has been with us over 5 years or more. There are 24/7 answering service that want you signed up quickly. Then forget about you. We are more interested in getting to know your business and verify that we can add value. When your customers expect a live answer, we are available to them 24/7/365.

Learn How A Live Answering Service Can Assist Your Business

Businesses of all sizes can benefit from a 24 Hour Live Answering Service. View Unicom's different services to see how your business can benefit.

Increase Revenue Business

Increase revenue

Never miss a phone call again while freeing up your time to focus on high value activities – growing your business.

Lower Costs for Business

Reduce Costs

Save money by only paying for live agent talk-time. We integrate into your business processes.

Increase Customer Satisfaction

Increase Satisfaction

Your customers are in good hands. Support and answers are only a phone call away with a 24-hour answering service.