24 hour Call Center Services, Answering Service & Virtual Receptionist Services
Professional and Knowledgable Team Answering Your Calls 24/7
- Outsource Your Business Tasks and Processes
- 100% US-Based, All Agents On-Site
- Ability to Integrate With Your Software
Year's of Experience
Calls Managed Per Month
Uninterrupted Service to Clients
Today our call center agents helped save a life...
- scheduled 65 appointments
- registered 22 students for class
- supported 300 customer calls
- provided 500 callers with information
- troubleshooting an internet connection
- strengthened a health awareness program
- issued RMA's to consumers returning products
- notified 5,000 families of an approaching storm
and that was before our first coffee break.
Specializing in providing seamless communication from small and multi-location organizations.
Superior Call ManagementWhether you need a voice after-hours or when call volume spikes, we got you covered. Choose the level or service that’s best suited for your business.
An easy and affordable contact center services.Our team of call center representatives is more than a live operator transferring phone calls. Unicom's agents are passionate about delivering great customer service. We see each call is an opportunity to turn clients into raving fans.
Custom PlansOur contact center services are 100% customizable to meet your needs.
Easy BillingOnly pay for live agent talk time. No hidden or unexpected charges.
No ContractsWe build long term relationships without the need for contracts.
Scalable SolutionsUnsure of your call volume? Our services scales on demand.
Follow Your ProcessesOur technology and team adapt to your business processes.
More than MessagesLive customer service reps can answer your phone calls and so much more.
Services (HVAC, Plumbing, etc.)
Healthcare & Social Care
Financial & Insurance
Law Firms & Lawyers
Customers' FeedbackSee what customers are saying.
4 Reasons to Choose Unicom's live answering service and call center solutions
- Open 24 hours a day 7 days a week 365 days
- Only Pay for Live Agent Talk Time
- We integrate and work within your software
- All of Our Agents are On-Site
Frequently Asked QuestionsHave questions about our services? Here are answers to the most asked questions regarding our services.
Need immediate assistance? Contact Us Today at 888-636-1222.
- They are physically detached from the organization (impaired real-time management oversight)
- Minimal contact with co-workers (company values, culture and team unity unsustainable)
- Possibility of unauthorized people in the room viewing your sensitive information or listening (security concern)
- Background noise tv, dogs barking, children crying, cell phones ringing, etc. (interruptions/distractions)
- Appointment desk
- Order taking
- Customer service and support
- and More.
No matter the question, issue, or concern we want to hear from you.
Supervisors are ALWAYS available to assist you.
Delivering Uninterrupted Service Since 1990
Our success over the last 30 years comes from our desire to get to know our clients and their businesses.
We are proud that our average customer has been with us over 5 years or more. When your customers expect a live answer, we are available to them 24/7/365.
Successful customer relationships start here.
Try Us. You WIll Love The Unicom Experience.