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NextGen Healthcare Answering Service

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How much revenue have you lost because of missed calls or no-shows? Missing potential new patient phone calls or having high patient no-shows can ruin any practice. Medical practices have reported losing as much as 1 million dollars in revenue because of no-shows. For this reason, scheduling and managing appointments are the lifeline for many dental practices.

What if you could increase revenue and lower costs with one service? Dentists are turning to a dental scheduling service to do exactly that. But with so many options, how do you pick the best company for your practice?

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Posted in Medical By Devin Bailey
20 ways to be super productive in the workplace

Copyright: Yulia Kireeva / 123RF Stock Photo

Your time is valuable. Use these workplace productivity tips to get more done in your day.

During our work day, we constantly find ourselves looking up at a mountain of to-dos. If you add up your normal duties, plus what others give you, and times that by the random things that happen in a day, it’s hard to see how you get anything done.

We must stop trying to find the time to get things done, but instead make the time your own. With a variety of strategies to increase productivity in the workplace, it is key to identify the strategies that work for you.

After reviewing multiple productivity in the workplace articles, I complied some common and not-so-common ways you can be more productive in the workplace.

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Posted in Help Desk Medical Property Management Business By Devin Bailey
NextGen Healthcare Answering Service

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For practices that use NextGen Healthcare software, this is what happens when an answering service uses your software.

There are several key benefits from utilizing a NextGen Healthcare answering service. This article explores these benefits and how you can leverage them for your practice.

It is projected that the medical field is faced with the challenge of hiring qualified medical professionals. More positions for home care specialists, nursing specialties, and back-office support are required in the broadening medical field. Unfortunately, data shows there is a shortage, creating a burden on practice to deliver the quality of care patient’s needs.

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Posted in Medical By Devin Bailey
Small Business Answering Service Image Copyright: macrovector / 123RF Stock Photo

Running a business professionally and efficiently is the goal for any business owner. Ensuring you have polite, professional employees to answer customer calls is extremely important. Follow these steps to hire the best small business answering service the first time. Don't let gimmicks get in the way of having a service that represents your business professionals and the way you want.

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Posted in Business By Devin Bailey
Emergency Answering Services

Emergencies happen without a moment's notice. When the unexpected hits, will your business be ready? People who work for your company and the clients who frequent it are your most important assets, so you need to keep both safe and informed. One of the best ways to accomplish this during an emergency is by using an answering service.

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Posted in Business By Devin Bailey
successful help desk experience

Customers ultimately define your company. Therefore, a customer having a successful help desk experience plays a critical role for any business. Having the right tools, processes, and resources available for managing a help desk is the cornerstone of creating stronger customer relationships.

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Posted in Help Desk By Devin Bailey
Challenges Facing Property Management Professioanls

Unicom surveyed 100 property management professionals to reveal their most pressing challenges. Property Management (PM)is a complicated field. In part because, PM requires numerous skills to handle a wide range of tasks. Every property has its own peculiarities, meaning that each PM professional will need to become accustomed to their properties as well as its tenants. As the survey reveals, the difficulty of the challenges can depend on the firm’s size, property types under management, and level of experience staff possess. No matter the size of the challenge, management is tasked with allocating resources appropriately to ensure operations run uninterrupted and smoothly.

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Posted in Property Management By Devin Bailey
patient access registration services

Depending who you ask, “patient access” can mean different things. In an article by Advisory.com, they outline the differences in opinion. There are those that view “patient access” has the department within the hospital that manages registration, insurance verification, and much more. Handle new patient access registration through a medical call center to improve operations in your practice.

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Posted in Medical By Devin Bailey
Practice Fusion EHR Medical Answering Service

As a top EHR software provider, medical practices utilize Practice Fusion for managing medical practices and electronic health records as well as providing on-going communication with patients. This blog post will provide an overview of this software and how a trained medical answering service can be beneficial to your medical practice.

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Posted in Medical By Devin Bailey
improve patient support services

Giving patients access to the services and medical support they require is critical to any medical practice. For over 2 decades, Unicom has efficiently connecting patients with their doctors and medical staff. A core competency of Unicom is providing medical practices patient support services. This program was designed specifically to give patients a deeper connection with the people that care for them.

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Posted in Medical By Devin Bailey

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