39 Item(s)

Socially Responsible Answering Service

Can an answering service be socially responsible? See Unicom’s approach to how an answering service can do their part to have a positive social impact.

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Comments | Posted in News By Devin Bailey
Kareo Answering Service

If you use Kareo to manage your independent practice, see how Unicom can integrate into your processes to provide around the clock telephone support.

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Comments | Posted in Medical By Devin Bailey
Create an Effective Help Desk Experience

Customer acquisition can cost from 4 to 30 times that of keeping an existing customer. Use this infographic to to ensure your delivering an effective help desk experience for your clients.

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Comments | Posted in Help Desk By Devin Bailey
tips to increase medical practice profits

For a medical practice to withstand the test of time, a healthy profit is a necessity. Professionals are constantly looking for ways to increase medical practice revenue.Read More

Comments | Posted in Medical By Devin Bailey
Live Answering Service Rates Blog Post

In 2 minutes, you should be able to understand answering service rates. View this infographic to become a master of answering service pricing and save big.

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Top Property Management Blog

If you want to stay up to date with the latest property management news, follow these property management blogs. Read these top 12 property management blogs.

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Comments | Posted in Property Management By Devin Bailey
Top Answering Service Pricing

Do you dread receiving your answering service bill? Unsure if you are over paying? Is your answering service pricing competitive? This post answers these questions.

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Calls managed during holidays

With over 200 holidays and observances each year, can your business afford to be closed? See why you need a service to manage calls during holiday.

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Top Call Center Services

An organization’s call center is a critical touch point for managing the customer experience. How can live agents deliver the level of service your customers expect?

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Comments | Posted in Business By Devin Bailey
must read great customer experience articles

If you are passionate about great customer experience (cx) or just starting your journey to understand the role cx plays in your business, these articles are for you.

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Professional Phone Etiquette

Is professional phone etiquette being practiced inside of your organization? Implement these 7 phone etiquette fundamentals to deliver a great customer experience.

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Order Taking Service

What if a client or prospective client can’t reach you because phone lines are busy or the call is not answered in a timely manner? Learn more about a valuable option.

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Order Taking Service

Businesses are constantly looking for opportunities to increase sales and deliver a better customer experience. Learn how an order taking service can increase your sales.

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Comments | Posted in Business By Devin Bailey
NextGen Healthcare Answering Service

How much revenue has your practice lost because of missed calls or no-shows? Learn how you can effectively manage patient calls and significantly reduce no-shows.

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Comments | Posted in Medical By Devin Bailey
20 ways to be super productive in the workplace

During our work day, we constantly find ourselves looking up at a mountain of to-dos. How do manage it all? See 20 productivity tips to help you conquer your work day.

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NextGen Healthcare Answering Service

There are several key benefits from utilizing a NextGen Healthcare answering service. This article explores these benefits and how you can leverage them for your practice.

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Comments | Posted in Medical By Devin Bailey
Small Business Answering Service

Every business requires a professional voice answering calls, small business is no different. Follow these steps to hire the best small business answering service.

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Comments | Posted in Business By Devin Bailey
Emergency Answering Services

Emergencies happen without a moment's notice. When the unexpected hits, will your business be ready? Learn how an emergency answering service can save your business.

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Comments | Posted in Business By Devin Bailey
successful help desk experience

Creating an amazing help desk experience can be the difference between success and failure. Follow our simple checklist to create that great customer experience.

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Comments | Posted in Help Desk By Devin Bailey
Challenges Facing Property Management Professionals

Unicom surveyed 100 property management professionals to reveal their most pressing challenges. See the results of the survey and download our colorful full report.

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Comments | Posted in Property Management By Devin Bailey
patient access registration services

What is patient access and why does it need to be streamlined? Explore both of these questions to help better manage your practice and deliver a better patient experience.

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Comments | Posted in Medical By Devin Bailey
Practice Fusion EHR Medical Answering Service

Software like Practice Fusion is used managing medical practices and electronic health records. See the benefits of using a call center that uses your software.

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Comments | Posted in Medical By Devin Bailey
improve patient support services

Are you giving patients access to the services and medical support they require? See how you can build a stronger connection between your practice and your patients.

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Comments | Posted in Medical By Devin Bailey
How a healthcare call center helps medical practices

Most medical practices use an answering service of some sort. Here are some tips to make sure that your practice’s operations run smoothly with a healthcare call center.

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Comments | Posted in Medical By Devin Bailey
business-continuity disaster and recovery plans

Are you prepared for the unexpected? Business continuity and disaster recovery plan ensures your processes and procedures remain uninterrupted through crisis or outage.

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0 Comments | Posted in Business By Devin Bailey
athenahealth medical call center

Does your practice use athenahealth? Practices rely on software to manage patients, records, and more. Learn why a medical answering service should use your software.

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0 Comments | Posted in Medical By Devin Bailey
IT Help Desk Service

Is your IT help desk keeping your customers happy? See why your customer’s expectations play a major role in how you plan and implement your help desk services.

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0 Comments | Posted in Help Desk By Devin Bailey
benefits of increasing customer engagement

Advocacy is the highest level of customer engagement. It is a beautiful thing when loyal customers are spreading your message. Find out how you can get customer there.

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0 Comments | Posted in Business By Devin Bailey
benefits of after hours answering service

Who is providing support for your business when you leave the office? See how businesses are effectively supporting their business when they go home for the day.

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Comments | Posted in News By Devin Bailey
top hipaa compliant answering service

Physicians and staff are tasked with keeping patients healthy and information secure. This article outlines key factors for needing a HIPAA compliant answering service.

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0 Comments | Posted in Medical By Devin Bailey
Manage Patient Phone Calls

Your medical practice can see hundreds of patients each day. Learn how you can manage all patient phones calls and increase productivity inside of your practice.

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Comments | Posted in Medical By Devin Bailey
Benefits of Answering Services for Small Business

How do you ensure your small business is running optimally while avoiding unnecessary losses? Discover 10 ways a small business benefit from a 24-hour answering service.

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Comments | Posted in Business By Devin Bailey
Challenges for Property Managers

Unicom is starting its sits first every property management survey. 100 professionals will be surveyed to better understand their daily challenges. Click for details regarding the survey.

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Comments | Posted in Property Management By Devin Bailey
Physician Answering Service vs. Automated System

Medical professionals are looking for ways to reduce cost, increase efficiency, and/or maximize revenue. See how a physician answering service can help with all these.

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Comments | Posted in Medical By Devin Bailey
Property Management Answering Service

Property Managers have an incredible responsibility to balance the needs and desires of their tenants. See how you can shine with a property management answering service.

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Comments | Posted in Property Management By Devin Bailey
Outsourcing Help Desk to Technical Call Center

Thinking about collaborating with a technical call center to support your help desk? Read this article to ensure you have a positive help desk outsourcing experience.

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0 Comments | Posted in Help Desk By Devin Bailey
Create Value with a Professional Call Center

We live in a world where we are challenged to increase revenue, reduce costs, and increase satisfaction with less. See how a professional answering service can help.

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Comments | Posted in Business By Devin Bailey

Medical Call Center and ACA

Nov 1, 2016 10:40:28 AM

Answering Service helps satisfy ACA mandate

Patient Satisfaction Reporting, an ACA mandate, has been affecting practices since its inception. Learn how you can meet the requirements and have peace of mind.

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Comments | Posted in Medical By Devin Bailey
Tips to hire best answering service

Search google for "answering service" and you get 62,500,000 results. Looking for a quality answering service? This article will help you make the right choice.

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0 Comments | Posted in Business By Devin Bailey

39 Item(s)