September 20, 2023
Welcome to our blog post, your guide to the dynamic world of Contact Center Solutions tailored for small to medium businesses. At Unicom, an industry leader […]
August 30, 2023
According to Creately.com, there are 150 million startups in the world, and 50 million new startups are created each year. Growth is the goal of every […]
August 15, 2023
Maintain high-quality customer service during the holiday months. Each year, there are over 200 federal or state holidays, observances, and religious holidays in the United States. […]
July 25, 2023
Handle new patient access registration through a medical call center to improve operations in your practice. Depending on who you ask, “patient access” can mean different […]
July 15, 2023
Lower costs and increase revenue by choosing the best Dental Scheduling Service for your practice. How much revenue have you lost because of missed calls or […]
May 20, 2023
Manage Patient Phone Calls to Deliver a Better Experience Your medical practice can see hundreds of patients each day. Due to the number of patients who […]
May 10, 2023
This Is Why an Order-Taking Service Can Help Your Business Grow. Businesses are constantly looking for opportunities to increase sales and deliver a better customer experience. […]
April 27, 2023
Want to Provide Great Customer Experience? Read These 5 Articles First. If you are passionate about great customer experience (cx) or just starting your journey to […]
April 15, 2023
Unicom Offers Business Continuity and Disaster Recovery Plans Business continuity and disaster recovery plans ensure that your business processes and procedures remain uninterrupted through times of […]
March 25, 2023
How to Improve Patient Access with Patient Support Services Giving patients access to the services and medical care they require is critical to any medical practice. […]
March 10, 2023
Tips to Increase Medical Business Revenue Revenue sources for medical practices can be broad and varied, but all have one common goal: to support the practice’s […]
February 28, 2023
Discover How to Measure Customer Support Success with Easy Tips and a Six-Steps Process Want to grow your business? Who doesn’t!? But to do it, you […]
February 15, 2023
Customers drive businesses. So, keeping them happy pays off—big time. Connecting with clients builds trust, increases credibility improves brand awareness, and boosts customer loyalty. If you’re […]
January 20, 2023
Check out our tips for a smooth collaboration between your medical practice and a healthcare call center. It’s fair to say that most healthcare organizations rely […]
December 10, 2022
Who is providing support for your business when you leave the office? The reality for most businesses is that resources are scarce, which makes providing 24-7 […]
November 29, 2022
Today’s customers are more demanding than ever. They want what they want when they want it and how they want it. If businesses don’t deliver, potential […]
October 28, 2022
Advocacy is the highest level of customer engagement. Loyal customers are spreading your message. Vouching for your business. Praising your products. So, how do you get […]
September 29, 2022
Let’s Discuss The Benefits Answering Services Provide Small Businesses It’s no secret. Things can get chaotic in a thriving small business even if you have a […]
February 28, 2022
Unicom surveyed 100 property managers to reveal their most pressing challenges. If you are interested in downloading the full report, please download the Biggest Property Management […]
October 30, 2021
Among the numerous affected sectors, one of the most concerning is the healthcare industry. Healthcare Finance explains that employment in the healthcare industry As the world […]
August 19, 2021
A Physician Answering Services vs. Automated Systems. Medical professionals are always looking for ways to reduce cost, increase efficiency, reduce waste, and maximize revenue. A medical […]
October 1, 2019
Editors Note: This article was originally published on November 6th, 2018 and has been completely revamped and updated for accuracy and comprehensiveness. Like it or not, […]
September 17, 2019
Editors Note: This article was originally published on May 9th, 2017. It has been completely revamped and updated for accuracy and comprehensiveness. The telephone is the […]
September 3, 2019
Editors Note: This article was originally published on August 1, 2017 and has been completely revamped and updated for accuracy and comprehensiveness. How to get property […]