February 14, 2017
How to Improve Patient Access with Patient Support Services Giving patients access to the services and medical support they require is critical to any medical practice. […]
February 7, 2017
Here are some tips to make sure that your medical practice operations work smoothly with your healthcare call center. It’s fair to say that most medical […]
January 31, 2017
Unicom offers Business Continuity and Disaster Recovery Plans This ensures that your business processes and procedures remain uninterrupted through crisis or outage. A 2014 Forrester Research […]
January 10, 2017
Advocacy is the highest level of customer engagement. Loyal customers are spreading your message. Vouching for your business. Giving you beautiful praise. So, how do you […]
January 3, 2017
Who is providing support for your business when you leave the office? The reality for most businesses is that resources are scarce which makes providing 24-7 […]
December 20, 2016
Manage patient phone calls to deliver a better experience Your medical practice can see hundreds of patients each day. With so many patients, to manage patient […]
December 6, 2016
One thing is certain, there are new challenges for the upcoming year. For property management, these challenges come in all shapes and sizes—from tenant complaints to […]
November 1, 2016
Learn how Patient Satisfaction Reporting, an ACA mandate, will affect your practice and what steps you can take to meet the requirements. The Affordable Care Act […]
July 7, 2014
Unicom Teleservice’s CEO Patricia Fox and COO Carla Perry-Carey joined Moraine Valley Community College in a business-led workforce development program aimed at training and assisting in […]