November 1, 2016
Medical Answering Service

How a Medical Call Center can meet ACA Mandate

Medical Call Center can assist with ACA Mandate Learn how Patient Satisfaction Reporting, an ACA mandate, will affect your practice and what steps you can take […]
November 25, 2016
physician answering service and automated services

4 Strong Motivators for Physician Answering Services

A Physician Answering Services vs. Automated Systems. Four reasons why a live voice can make the difference to your bottom-line. Medical professionals are always looking for […]
December 20, 2016
manage patient phone calls

How to Make Your Practice Skyrocket? Manage Patient Phone Calls

Manage patient phone calls to deliver a better experience Your medical practice can see hundreds of patients each day. With so many patients, to manage patient […]
December 27, 2016
hipaa compliant answering service

Why An HIPAA Compliant Answering Service is Important?

Why Practices Need a Secure HIPAA Compliant Answering Service When hiring an answering service, medical practices need a HIPAA compliant answering service. By 2025 the Association […]
January 24, 2017
athenahealth medical call center

athenahealth Medical Call Center Benefits

In order to get the most out of your relationship with your medical call center, make sure that the call center can support the Practice Management […]
February 7, 2017
healthcare call center

How to Boost Practice with Healthcare Call Center

Here are some tips to make sure that your medical practice operations work smoothly with your healthcare call center. It’s fair to say that most medical […]
February 14, 2017
patient support services

How to Improve Patient Access with Patient Support Services

How to Improve Patient Access with Patient Support Services Giving patients access to the services and medical support they require is critical to any medical practice. […]
February 21, 2017
practice fusion answering service

How to Soar with Best Practice Fusion EPR Answering Service

How to Soar with Best Practice Fusion EPR Answering Service The benefits of working with a medical answering service trained in Practice Fusion EHR Software A […]
February 28, 2017
streamline patient access

Why You Need to Streamline Patient Access Registration Services

Handle new patient access registration through a medical call center to improve operations in your practice. Depending who you ask, “patient access” can mean different things. […]
March 21, 2017
top emergency answering service

How to Avoid Disaster with Emergency Answering Services

An Emergency Answering Services protect businesses by keeping customers and staff informed if disaster strikes. Emergencies happen without a moment’s notice. When the unexpected hits, will […]
April 4, 2017
nextgen healthcare answering service

This Is the Best NextGen Healthcare Answering Service

For practices that use NextGen Healthcare software, this is what happens when an answering service uses your software. There are several key benefits of utilizing a […]
April 11, 2017
super productive in the workplace

20 Ways to be Super Productive in the Workplace

Your time is valuable. Use these workplace productivity tips to get more done in your day. During our work day, we constantly find ourselves looking at […]
April 18, 2017
dental scheduling service

How to Pick the Best Dental Scheduling Service

Lower costs and increase revenue by picking the best Dental Scheduling Service for your practice. How much revenue have you lost because of missed calls or […]
June 27, 2017
Increase Medical Practice Profits

67 Tips to Increase Medical Practice Profits

Take Control of Your Medical Practice Profits How to increase revenue in a medical practice? For a medical practice to withstand the test of time, a […]
July 11, 2017
Kareo Answering Service

Kareo Answering Service For Independent Practices

Learn how a Kareo answering service can help your practice. Finally, an answering service that support practices that use Kareo technology platform. Kareo has built a […]
August 8, 2017
medical practice and how to strengthen community reputation

Medical Practice: How to Strengthen Your Community Reputation

How Your Medical Practice Can Build an Outstanding Reputation in Your Community When it comes to reputation-building, most medical practices think about SEO, email campaigns, television […]
August 15, 2017
increase medical practice profits

Infographic: Tips to Increase Medical Business Revenue

A visual graphic to help build your medical business revenue A proven method to increase your bottom-line is to focus on your customers. In the case […]
September 12, 2017
Customer Experience Statistics

20 Statistics to Customer Experience Enlightenment [Infographic]

This infographic outlines key statistics to help you understand how important the role of customer experience is for your business. What is customer experience and why […]
October 31, 2017
Live chat versus Live Voice

Live Phone Support vs. Live Chat: Which is Better?

Customer focused businesses are always looking for ways to increase consumer satisfaction. One way that companies can do this is by providing customers the communication channels […]
February 13, 2018
Handle Phone Calls Professionally

How to handle phone calls professionally [Infographic]

Despite the popularity of live chat and email, phone calls are still the preferred medium by customers – and often the main culprit of poor customer […]
February 27, 2018
Call Center Benefits for Customer Outreach

3 Call Center Benefits for Customer Outreach

How an Answering Service Can Help You Communicate Better with Customers Have trouble keeping up with your company’s incoming calls? Do you feel like your sales […]
March 6, 2018
Telephone Answering Services

Debunking Myths About Telephone Answering Services

With bad customer service reportedly costing $60 billion a year in lost revenue, it’s no wonder this common excuse keeps offices from using answering services. But […]
March 13, 2018
Quality Call Center

5 Questions to Ask to Hire a Quality Call Center Service

Considering hiring a quality call center service for your business? Wondering what you should be looking for? Quality call center services can be a lifesaver for […]
March 27, 2018
Customer Service Trends

Keep an Eye on These 6 Customer Service Trends in 2018

How was your customer service last year? If it wasn’t epic, you’ll need to improve it. Otherwise, you’ll be an afterthought in consumers’ minds. And that […]