May 16, 2017
Top Customer Experience Blogs

5 Great Customer Experience Articles You Need to Read

Want to Provide a Great Customer Experience? Read These 5 Articles First. If you are passionate about great customer experience (cx) or just starting your journey […]
May 23, 2017
call center services great agents

Secret to Top Call Center Services: Great People

Great People are Key to Call Center Services An organization’s call center is a critical touch point for managing the customer experience. People that manage calls […]
May 30, 2017
manage calls during holidays

Why You Need Calls Managed During Holidays

Maintain high quality customer service during the holiday months. Each year, there are over 200 federal or state holidays, observances, and religious holidays in the United […]
June 20, 2017
live answering service rates

Infographic: Live Answering Service Rates Explained

Live Answering Service Rates Explained in an Infographic In 2 minutes, you should be able to understand what you are paying for. View this infographic to […]
July 14, 2017
College of Dupage

Unicom Call Center and Emergency Response

Unicom was in attendance at the Dynamic Partnership event held on July15, 2014 at the College of DuPage Homeland Security Education Center.  The agenda focused on […]
July 18, 2017
social responsible answering service

Unicom: A Socially Responsible Answering Service

How can an answering service be socially responsible? This post outlines Unicom’s approach to how an answering and call center service is doing their part to […]
February 27, 2018
Call Center Benefits for Customer Outreach

3 Call Center Benefits for Customer Outreach

How an Answering Service Can Help You Communicate Better with Customers Have trouble keeping up with your company’s incoming calls? Do you feel like your sales […]
March 20, 2018
Unicom at Goldman Sachs

Unicom attends Goldman Sach’s Businesses Summit

Unicom Teleservices (Unicom), a leading customized answering and call center was represented by President and Founder Patricia Fox at the 2018 Goldman Sachs 10,000 Businesses Summit, […]