More than an answering service.
Our focus is for our live agents to deliver value for you.
Unicom creates answering service solutions by asking questions others would not have thought to ask; propelling us to redefine the status quo. We can do this because we search for and bring together exceptional resources and ideas with one goal in mind – to make it easier for our clients to maintain focus on their goals.
Answering and Call Center Services
Based in Chicago, IL
Our commitment to maintaining superior standards assures that we always strive to render this pledge fulfilled. Our energy and focus are never diminished, competing only with ourselves.
Providing Solutions for Over 30 Years.
When we started Unicom in 1990, our commitment was to provide a superior experience for our clients by exceeding their expectations. We love creating custom solutions for our clients.

Years of Experience
Supported Everyday
Hours of Support
Years on Average

Unicom Focuses on Improving Your Customer Service with Quality 24-7 Live Agents
Our Philosophy: Keep things simple for our clients by not forcing contracts, cut out setup fees, offer custom scalable solutions, and provide simple billing.
Unicom creates answering service solutions by asking questions others would not have thought to ask; propelling us to redefine the status quo. We can do this because we search for and bring together exceptional resources and ideas with one goal in mind – to make it easier for our clients to maintain focus on their goals.
Diverse Family of Clients
Clients include small offices as well as those that have employees of a thousand or more.
We service the corporate sector, the service industries as well as the medical community, ranging from international communications to business continuity and disaster recovery. All of our clients underscore a prerequisite concern – that Unicom call center agents always perform as though we are in your offices and represent your business as members of the staff.