Emergency

Emergency Answering Service

Keep Communications Flowing During Emergency Situations

Staff, Customers, and Callers Stay Connected to Your Business

Always Stay Connected

Protect your Staff, Customers, and Assets when an emergency arises.

2-Way Communication

An emergency requires there to be open two-way communication.

Follow Your Processes

Our system and live agents manage more than messages.

Clear Concise Reporting

Full custom reports that can give you critical insights to make decisions.

Protect Your Staff and Customers

Emergency events happen and can endanger staff, customers, and business assets. Organizations protect their business with an emergency answering service for these common events:

  • Threat Situation
  • Natural Disaster
  • Building Evacuation
  • Office Emergency
  • Network Outage
  • Equipment Failure
  • HAZCHEM Emergency
  • Meeting Notifications
  • PR Crisis
Protect staff and Employees During Emergency
Valuable 2 way communication with staff and employees

Valuable Two Way Communication

When an emergency arises, you can’t afford to be limited to one-way communication.

Our emergency answering service allows for sophisticated work-flows to make sure everyone is connected during an emergency. Contact methods available include:

  • Email
  • Text Message
  • Phone Calls
  • Fax

Don’t Let an Emergency Stop Your Business

No matter the emergency, both natural and man-made, your calls will Always be managed around the clock.

  • Your established protocols are followed
  • Live Agents Answer All Calls
  • Available 24/7/365
  • Use service when you need it
on't let an emergency stop your business
More than Answering Phone Calls

More than Answering Calls

Have more than your calls answered. Important tasks can be managed and completed for you.

  • Appointment and Scheduling
  • Order Taking
  • Customer Support
  • Location Referral
  • Messaging
  • and more.

Reports Designed for Decision Making

Having reporting that help you make better decisions is critical. Our emergency answering service can provide reports that include:

  • Alert Histories
  • Alert Details
  • Call History
  • and more.
Emergency Answering Service Reporting
Business Continuity During a Disaster

Success Story: Emergency Support for Large Insurance Company

Recently, our emergency answering service assisted a large national insurance provider when their telephone lines went down in the area.

In less than one hour we setup their account and began to take their calls. This quick action saved this large insurer from a financial and customer disaster.

Receive a Quote for our Emergency Answering Service

Our plans have been designed to help businesses of all sizes and industries. Choose the plan that best meets your business needs. If you have specific needs, our team of specialists will create a custom plan for you.