Help Desk Answering Service

Expand your agent team to support your help desk services.


A help desk answering service gives you the ability to scale your help desk on demand.

Help Desk Answering Service

Expand your agent team to support your help desk services. A help desk answering service gives you the ability to scale your help desk on demand.

Scale your help desk with ease.

Call volume can be unpredictable and cause trouble managing help desk services. A help desk answering service gives you the ability to scale your help desk on demand.

Success Story: Help Desk Services for Nationwide Voice and Data Company

A top voice and data company required support for their help desk during after hours and on the weekend.

We implemented their processes, including ticketing and support escalation all while using their software.

We are proud to be their partner in supporting their help desk services.

Customers' Feedback

See what customers are saying.

A live voice when you need it most.

Our plans have been designed to help businesses of all sizes. Request a quote for help desk answering service pricing. If you have specific needs, our team of specialists will create a custom plan for you.

A live voice to support your help desk when you need it most.

Our plans have been designed to help businesses of all sizes. Request a quote for help desk answering service pricing. If you have specific needs, our team of specialists will create a custom plan for you.

Call Filtering

Certain calls taken up precious bandwidth? We make it easy for you to get the calls that matter the most.

After Hours Support

Missing important calls when you go home? Live answering service agents manage all your calls when you leave.

Call Overflow Managing

Never miss another call - ever. Our live agents are ready to support your team when call volume spikes.

24-hour Support

Rest assured that your clients’ calls are in good hands, around the clock, with our customer service team.

Get Started Today

Unicom gives you a great customer service team for your business to shine.

Get Started Today

Unicom gives you a great customer service team for your business to shine.