Pest Control Answering Service
Never Miss a Call with Our 24-Hour Pest Control Answering Service
An efficient, friendly, and professional representative for your customers 24/7.
Pay Only for What you Need
We have flexible arrangements for you to set your exact needs. From handling call overflow, just after-hours support, or handling specific types of calls, we'll tailor a solution specifically for you.
How It Works
Over 30 years, we've answered more than 21 million calls efficiently and professionally. Unicom has proven to be the best at providing rigorously trained agents to deliver amazing results.
All high-quality customer services require each step and process to be documented and analyzed. We'll use the information gathered to make sure our agents know it as well as your team.
From custom workflows to API integrations, our developers will help you make sure the process is uniquely tailored to succeed for your business.
We develop a personalized training program based on your processes, software, and deliverables. Your customers will not notice any difference.
Our team of managers audit calls and processes every single day to ensure that we protect the quality and integrity of your processes. You will receive reports to help you monitor the success of your pest control business.
We Can Use Your Business Software
Our agents are trained to use your business' software to create a smooth and reliable integration with your business.
Our agents are trained on the most popular software, including, SalesRabbit, ServSuite, Synchroteam, iGEOERP.
Do you have a custom pest control software?
No worries, we can train our agents to use your software.
Frequently Asked Questions
Get answers to the most questions related to our Help Desk Answering Service.
- Our call center is HIPAA compliant, which requires Unicom to keep secure sensitive information.
- A professional environment reduces interruptions and background noise.
- It allows us to build a positive company culture and ultimately strong team unity.
- Real-time management oversight during each shift.
Deliver the Best Pest Control Answering Service. Our Live Operators Teams Are Ready to Support You and Your Customers.
Don´t ever miss a client over a missed phone call. You, your pest control company and your customers deserve the best answering service.