Job Archives
Immediate opportunity for Full-Time Call Center Agents.
Unicom is more than a company - we are a TEAM that is constantly connecting people with answers. Our TEAM members are intelligent, professional individuals with passion and the intention to make a difference. We seek individuals who can engage with callers by listening with empathy, communicate effectively, capture accurate information while following our client's scripts, protocols and processes.
Duties include:
- Message intake & dispersal
- Providing information
- Scheduling & appointment setting
- Order intake
- Opening trouble tickets
- Email response
- Monitoring system alerts
- Immediate notification of emergent issues and more
- Typing speed must be over 35 WPM. A test will be administered.
- Excellent customer service and computer literacy skills.
- Excellent command of grammar and spelling must be adept at paying attention to detail.
- Flexible, a team player with exceptional verbal and communication expertise.
- Software experience preferred, but not required, with Athena, Practice Fusion or Acuity.
- Dental
- Vision
- Term life insurance
- Short-term disability
- Medical insurance for employees
Full Time
Unicom Call Center
Posted 3 years ago
Unicom Teleservices is looking for bilingual agents to join our team both full and part-time.
Please read our job opportunity below and if you are interested, please apply. We look forward to hearing from you.
----
Oportunidad inmediata para agentes de call center a tiempo completo.
Unicom Teleservices es un Call Center 24 horas al día. Horario de la posición de empleo: lunes a viernes de 7 am a 5 pm.
Responsabilidades:
- Tomar mensajes.
- Programar citas.
- Transferir llamadas telefónicas.
- Entre otros deberes.
- La velocidad de escritura debe ser superior a 35 WPM. Se hará un examen que lo compruebe.
- Excelente servicio al cliente y conocimientos de informática.
- Excelente uso de la gramática y de la ortografía, debe prestar atención a los detalles.
- Flexible, participante con una excepcional experiencia verbal y de comunicación.
- Se Valora Experiencia en software con Athena, Practice Fusion o Acuity.
- Cuidado dental gratuito.
- Cuidados de la visión.
- Seguro de vida temporal.
- También pagamos el 50% del seguro médico de los empleados.