Included with Live Answering Services
Services to fit your needs. Great insight and attention to detail. Our live answering service work to exceed your expectations.Call Filtering
Quickly forward calls to be professionally serviced off-site.Location Referral
Agents refer customers to a location based on specific criteria.Intake And Contact
Our system manages and stores broad range of information. Agents quickly and easily access vital information.Mail Fulfillment
End-to-end solution for caller or internet inquiries. Caller receives requested materials.Integrated Voice Record
Verbal verification recorded with the caller for accuracy.Direct Connect Caller To Client
Following your predetermined protocols, agents will pre screen your calls.Transcription
Have voice messages transcribed & forwarded to you in real time.Your Preferred Message Format
Receive your messages in the format you prefer like text, email, fax, page, voice mail.Database And Internet Support
Daily maintenance guarantees accurate information and reporting.Form Intake
Access information from clients all over the world. Obtain callers information and quickly use your online forms or process to complete intake.Use Your Software
Our agents are trained to use many popular applications. We can even train them to use yours!Intra-Corporate Communication Line
Personnel in constant action and transit need error less communication.How Companies Use Our Call Center Services
Our professional answering services provide 24-hour live operators that are trained to manage your calls and more.
Outbound & Inbound Calls
Schedule and Appointment Desk
Customer Care and Response
Help Desk and Trouble Tickets
Order Taking
HR Responsibilities
Business Interruptions Assistance
Overflow Call Handling
Customers' Feedback
See what customers are saying.Tim K.
Excellent service! Great people to work with! The staff were all so helpful and knowledgeable, it made the whole process very easy for me and our people!!
Stephanie D.
The staff is amazing! They're very friendly and knowledgeable. It's always a good experience.Rick G.
Great service and extremely knowledgeable team that help every step of the way and at all times. I would recommend them 100 times out of 100 over any of the other services we have ever used in the past.Providing a Local Answering Service Feel Across the United States
Unicom supports companies in every state from Florida to New York to Texas to Alaska. Where ever you are, we have you covered.
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming