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Frequently Asked Questions

Get answers to common questions related to setting up your account.
1WHAT ANSWERING SERVICE PRICING DOES UNICOM OFFER?
You only pay for live agent talk-time. We believe that customers should not be nickeled and dimed. Typically, call centers will add ancillary costs associated with your account - From variable message delivery charges to account directory updates and even some that charge per call. Unicom only charges for the time our agents are speaking live with your callers. With Unicom all protocols/procedures, updates, and delivery is provided at no extra cost.
2IS A CONTRACT REQUIRED?
No contract obligations. You are free to leave Unicom at anytime. Because our degree of service and skill keeps our clients long-term, we do not have a sales staff hurriedly soliciting new clients as frustrated clients terminate service. Our agents and staff go above and beyond to ensure your business is represented to your standards.
3I NEED A CUSTOM SOLUTION, CAN YOU HELP?
There are no constraints as Unicom offers 100% customizable solutions. Tell us your procedures - we will implement the protocols necessary to execute them mistake-free. Our systems are flexible and our operations staff knowledgeable to structure your account to execute complicated tasks that others cannot.
Coronavirus Announcement: We are providing special pricing to help businesses during this difficult time.Learn More
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